CASE STUDY
GLS Netherlands
GLS Netherlands, one of the largest parcel delivery companies in the Netherlands, understands the critical importance of connectivity between shop systems, marketplaces, and their shipping services.
Smooth integration is essential for incorporating e-commerce customers into their supply chain efficiently.
14
Depots
± 800
Parcel Shops
± 600
Parcel Lockers
± 1,000
Vehicles
THE CHALLENGE
Despite providing connectivity solutions to its customers for several years, before working with Shiptimize, GLS Netherlands faced significant challenges in maintaining and scaling their integrations.
The existing solution was not only costly to launch, but also expensive to maintain. Ensuring that the e-commerce integrations remained fully functional required continuous and substantial, but unpredictable investment, making it an unsustainable long-term strategy.
THE SOLUTION
GLS Netherlands collaborated with Shiptimize to address these issues by utilizing Shiptimize its full White Label Ecommerce Connectivity solution.
A completely branded shipping platform and multiple branded plugins, giving GLS Netherlands a reliable and scalable solution.
The most significant benefits of this collaboration are:
- Quick time-to-market: fast delivery of e-commerce integrations.
- Reduced stakeholder management: GLS eliminated the need for managing multiple development agencies, simplifying the process.
- Cost transparency: clear and predictable costs for initial development, ongoing maintenance, and future updates/developments.
IMPLEMENTATION & RESULTS
At the launch of the partnership, Shiptimize successfully deployed a fully branded Shipping Portal and delivered GLS branded integrations for three major e-commerce platforms: Lightspeed, Bol, and Shopify.
The timeline to launch these integrations was significantly shorter compared to previous efforts, showcasing the efficiency of the new solution.
Time to launch: 8 weeks
Over the next two years, GLS Netherlands expanded its set of in-brand integrations to connect with additional platforms such as Amazon, WooCommerce, Magento, and Picqer.
This expansion demonstrated the flexibility and scalability of Shiptimize’s solution.
Total number of integrations: 7
As a result of these integrations and the organization its sales efforts in the
e-commerce segment “GLS Netherlands experienced substantial growth as well as retention of clients within the e-commerce sector” as per
Régis Kievit – Director Major Accounts & Sales Support
Wouter Baas
Director of IT at GLS Netherlands
TESTIMONIAL
According to Wouter Baas, Director of IT at GLS Netherlands, there were three primary reasons for selecting Shiptimize as their Ecommerce Connectivity partner:
- Proactive partnership approach: Shiptimize demonstrates a proactive approach, anticipating GLS’s needs and addressing potential issues before they become problematic.
- Up-to-date ecommerce integrations: Shiptimize makes sure that every e-commerce integration is up to date and compatible with GLS Netherlands’ shipping services.
- Easy extension of new integrations: the flexible nature of the technology makes it simple to launch additional connectors, meeting the changing needs of GLS Netherlands’ clients.
As evidenced by increased connection, reduced costs, and notable business expansion, the partnership between GLS Netherlands and Shiptimize has proven to be a strategic success.
