Common questions
Questions about carrier Shopify integration
Do carriers need to build a Shopify app themselves?
No. Shiptimize provides the Shopify integration infrastructure. Carriers do not need to develop or maintain a Shopify app internally. Shiptimize builds, deploys, and maintains the integration layer, keeping it current with Shopify API changes over time.
Is the Shopify integration carrier-branded or does it show Shiptimize?
The integration is white-label by design. Merchants see the carrier's brand throughout: the carrier's name, identity, and services. Shiptimize does not surface its brand to merchants at any point in the flow.
How long does it take to launch a carrier Shopify integration?
Timeline depends on the state of carrier API connectivity and configuration requirements. For carriers already connected to the Shiptimize infrastructure layer, adding a new platform such as Shopify is significantly faster than a first implementation. GLS Netherlands launched their first integrations, including Shopify, in 8 weeks.
Can the Shopify integration support OOH delivery options at checkout?
Yes. Shiptimize supports OOH checkout enablement inside Shopify, allowing carriers to present pickup point and locker options directly at checkout. This is one of the most direct levers for improving OOH adoption rates.
Which other ecommerce platforms does Shiptimize integrate with alongside Shopify?
Shiptimize supports carrier connectivity across Shopify, WooCommerce, Magento, PrestaShop, Lightspeed, Amazon, Bol, eBay, Otto, and more. Carriers can connect to multiple platforms through a single infrastructure layer rather than building and maintaining separate integrations for each.